Customer Reviews


Here's what our customers have to say:
"It was a pleasure meeting Jim and having him install our tankless hot water heater.   He was very punctual, provided a fair price and his work appears to be done to a very professional level.  We intend to continue using Jim for our plumbing needs."
— Steve Lockwood
"ABSOLUTELY THE GREATEST PLUMBER I HAVE EVER HIRED!  I would definitely recommend calling Jim for your plumbing needs! I'm grateful for his kindness and help to reassure and complete my job! THANK YOU!"
— Robyn Idemoto
"We had our hot water heater rust out and slowly start leaking. Did our homework, and Jim at Kizen was able to quickly give us a good price, find a replacement tank of the right size, set up an appointment for the next day, arrive on time, and he got the job done right! Will be using Kizen again."
— Garrett Lisi
"Jim is knowledgeable and has great pricing.
He got the work done in no time. Thank you Jim!!"
— Juan Urbina
"Timely and high quality work. Trustworthy in my view."
— Carl Newman
"Great plumber.  Very responsive and professional and excellent at his craft.  Appreciate his solid work and reliability.  Thank you."
— Jeff Ton
"Outstanding! Jim at Kizen Plumbing was very responsive and knowledgeable. He knew what was needed and had the parts. He got out to repair the issue as quickly as possible and coordinated with the management of our resort. He was amazing as he fixed the issue faster than expected without having to shut down the water in several neighboring units to fix our leak! And he was reasonably priced. He also answered questions and did not apply a one-price-per-all-jobs quote popular with some other plumbing companies. I would highly recommend him! Great overall experience."
— R Adams
"My traditional water heater stopped working so I decided to transition to a Navien tankless water heater. I called Jim with Kizen and he thoroughly described the benefits, options, installation process, expected costs as well as some relevant rebates and a possible tax credit that could help offset some of the cost.

I had many questions and he addressed all of them to the point that I was confident in moving forward quickly with him. He showed up the next day on time, delivered exactly what he said he would at the price he quoted and completed the job within the time he estimated. There were a few challenges during the install that could have opened the door to increased costs, but Jim found a way to overcome each challenge, and as I noted, he stuck to his original quote. It was a pleasure working with such a knowledgeable and experienced professional.

Not only do I highly recommend Jim, but I am already planning to use him again to resolve a separate drain issue that another plumber was unable to fully address a while back."
— S B

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